Help Curious Magento Customer with Product Questions Extension
Every customer wants to get all product questions cleared before they decide to purchase the product. A customer may have a bunch of queries regarding the product's functionality, the store's policies etc. Providing quick & easy answers to all the possible questions is extremely important to avoid cart abandonment.
Magento product questions extension by FME provides an easy solution to this. It creates a dedicated FAQ page as well as a product questions tab on every product page. The FAQ page allows you to list all your commonly asked questions in an attractive format along with their answers. The extension provides 5 different themes to display the FAQ page. You can also display your FAQs in accordion style. An important feature of this Magento product questions extension is the FAQ block. You can use the block anywhere on the page and limit the number of questions in the block. The product questions tab on every product page allows you to clarify all product related questions.
Apart from this, product questions Magento also creates an 'ask a question' form which allows customers to ask quick questions. Customers can like/unlike the questions asked by other customers. They can also rate and reply to questions. This Magento ask a question extension also sends you an email each time a customer asks a question. The email is sent to both the customer and the merchant.
Customer support service by UserEcho